Customer Testimonials

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Google Jun 25, 2022

We were traveling from Michigan when our Odyssey broke down on the highway. We had it towed at night to Rusty Wallace. Wendy in service worked with their team to get everything fixed and help us get on our way as soon as possible. She had consistent and clear communication with us and had the shuttle service pick us up promptly from our hotel.

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Google Jun 24, 2022

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Facebook Jun 24, 2022

The dealership is terrific. Chad Campbell runs a great operation. I have received good service from Randy in the Service Department. I love my Honda CRV.

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Google Jun 24, 2022

Have dealt with rusty Wallace Honda for years & years. The whole crew at Rusty Wallace are so helpful. We have extended family that trade with rusty Wallace. I recommend this dealership To my friends.

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Google Jun 23, 2022

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Google Jun 23, 2022

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Google Jun 23, 2022

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Facebook Jun 22, 2022

Received excellent customer service and everyone was helpful and friendly. I got my car washed and Ben was awesome!

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Google Jun 21, 2022

Always great service. Always

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Google Jun 21, 2022

Great service, and a professional & friendly associate!

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Google Jun 20, 2022

Alex Sutherland was honest and great to work with. He was patient with me and all my questions. Great buying experience.

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Google Jun 20, 2022

Rusty Wallace Honda was amazing! The staff is unbelievable!

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Google Jun 20, 2022

As always kind courteous and loving people, especially Randy Owen's. They always do a great job in taking of customers and their vehicles. Chad Campbell is awesome

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Facebook Jun 18, 2022

Best service knowledge of products

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Google Jun 18, 2022

A big thanks to Dave Fergerson and the Rusty Wallace Team! Best of luck with your future endeavors down south Dave! We appreciate your helpfulness and professionalism with our 2020 Certified Honda Crv purchase! You made buying our new family vehicle very enjoyable. Thanks again!!

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Google Jun 18, 2022

I really enjoyed my vehicle buying experience with Rusty Wallace Honda. Alex was a great salesman! He kept us hydrated on such a hot day, and made sure we were his number one priority. Alex had patience with our picky search and was very knowledgeable about the vehicles. We never felt pressured or rushed. We left with a vehicle that made us all happy!

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Google Jun 18, 2022

Great service!

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Facebook Jun 18, 2022

Excellent customer service, honest and trustworthy

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Google Jun 17, 2022

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Google Jun 17, 2022

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Google Jun 16, 2022

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Google Jun 16, 2022

Great service overall, keep updating the process on how things going with your car Clean waiting area, and free snacks/drinks for customers Love it

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Google Jun 16, 2022

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Google Jun 16, 2022

I have been using Rusty Wallace Honda at Callahan for the past 2 years since I bought my Acura RDX. Every person I have dealt with has always been so courteous and also transparent about what I need and what it will cost. Prices seem reasonable and I am happy when I leave. I never have felt taken advantage of. The employees all seem happy to be there as well. Thank you!

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Google Jun 15, 2022

Ben was friendly and helpful. My service was completed in a timely manner and no one tried to sell me unnecessary services. I love Honda and Rusty Wallace Honda!

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Facebook Jun 15, 2022

We ,my wife and I like Rusty Wallace Honda service department for their professional , and efficient employees we especially like Randy Owens he always takes time to personally check the vehicle before we leave. From: Ronnie Cardwell

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Google Jun 15, 2022

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Google Jun 15, 2022

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Google Jun 15, 2022

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Facebook Jun 14, 2022

As always - excellent service from Rusty Wallace Honda! Lisa was great!

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Google Jun 14, 2022

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Google Jun 13, 2022

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Google Jun 13, 2022

All good!

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Google Jun 12, 2022

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Facebook Jun 12, 2022

Very reliable and friendly. Thank you Sidney for your excellent help.

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Google Jun 11, 2022

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Google Jun 11, 2022

Thanks for helping us while on vacation! Steve went above and beyond and suggested an amazing bike ride in addition to excellent service. 10/10 would recommend!

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Google Jun 11, 2022

Very quick service with an accommodating waiting room. The staff are very friendly.

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Google Jun 9, 2022

Luis in the service department was the bomb.com!

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Google Jun 9, 2022

Customer service is outstanding and Sidney Booth always goes the extra mile for customers.

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Google Jun 8, 2022

Ben in the Service Department was extremely helpful and was wonderful to work with.

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Google Jun 8, 2022

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Facebook Jun 8, 2022

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Google Jun 8, 2022

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Google Jun 8, 2022

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Facebook Jun 7, 2022

We were traveling from Ohio to Florida on I-75 and had issues with our van not having full power due to our VSA system not working properly. We called Rusty Wallace Honda in Knoxville at 4:30 and were told by their very cheerful receptionist that they were open until 6:00. She said she couldn’t make any promises about our van getting fixed that day, but that they do their best to keep travelers on the road. When we arrived around 5:00, we were met with real Southern hospitality. Before we knew it, our van was being checked out and the issue was ...

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Google Jun 7, 2022

Extremely happy with Rusty Wallace Honda. They have been very helpful each and every time I have been there.

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Google Jun 7, 2022

Excellent service from making the appointment to getting the car back as promised. Service advisor Randy went above and beyond to meet our needs. We'll continue to go here for service and purchase our next vehicle.

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Google Jun 7, 2022

Always receive great customer service! They took care of all our service needs in a timely fashion.

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Google Jun 7, 2022

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Google Jun 6, 2022

Another great experience getting our vehicle serviced! Randall Owens patiently answered all of our questions and was extremely helpful!

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Google Jun 5, 2022

Sid is the best service advisor. A mechanic that I don’t know his name stayed as well as Sid late afternoon on a Saturday to make sure my van was finished. That is excellent customer service something that is missing today. I would recommend Sid and his co workers for anything you need done on a Honda. They blow the other guys out of the water. Thank you for the great customer service and thank you to the mechanic that stayed late to finish. Rusty Wallace Honda is the only place that does my service.

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Google Jun 5, 2022

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Google Jun 5, 2022

Great service!

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Google Jun 5, 2022

Randy does such an amazing job. He truly listens and ensures all of our concerns are addressed. Thank you for always taking such good care of us, Randy!!!!!

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Google Jun 5, 2022

They did a great job servicing my Honda CR-V and didn’t charge for services I don’t need yet. I will definitely be making this my primary service center

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Google Jun 4, 2022

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Facebook Jun 4, 2022

Amazing service at the service department! The receptionist took care of getting my car taken care of and provided a 5 star service at every step! I did not have an appointment and was still able to get in and out within an hour.

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Google Jun 4, 2022

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Google Jun 4, 2022

Brought my car in for scheduled maintenance. Cost came in slightly under their estimate, and since it was going to be a few hours, they gave me a free ride home and picked me up again when my car was ready. Wendy was my service representative and she was fantastic. Very courteous and helpful. Would definitely recommend.

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Google Jun 3, 2022

Wonderful experience with excellent service.

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Google Jun 3, 2022

Clean fast, and friendly service!!

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Google Jun 3, 2022

Wendy Thomas in the service department is fantastic! She always delivers next level service each time we bring our car to Rusty Wallace Honda.

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Google Jun 3, 2022

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Google Jun 3, 2022

Excellent place to go !!

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Google Jun 3, 2022

Randy is awesome! He is super friendly and extremely knowledgeable about the cars and willing to educate the owners.

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Google Jun 2, 2022

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Google Jun 2, 2022

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Google Jun 2, 2022

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Facebook Jun 2, 2022

Excellent service!! I live in a different state; 3!hours into our drive; we drove up to have our van checked for a tire light on; immediately someone helped us; Wendy was very thorough at explaining what they will do! Excellent service!!!!!! Thank you for your assistance to keep us safe while driving a Honda. 😊

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Google Jun 2, 2022

absolutely amazing!! from the time i got here and when i left! highly recommend coming!!! if you have kids they have play area! friendly atmosphere! we will definitely coming here and I drove all the way from Maryville!

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Facebook Jun 2, 2022

Everyone you interact with are friendly and seem like they truly want to serve you. Very easy to deal with on service issues or sales.

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Google Jun 2, 2022

Quick service

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Google Jun 2, 2022

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Google Jun 1, 2022

Told us what the problem was, tried to find parts nearby, got them the next day and we were back on the road 24 hrs later. Very nice, accommodating and helpful. Pricey bill but that's the way everything is now.

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Facebook Jun 1, 2022

Always been helpful, not pushy. They take the time to explain what’s needed and why when it comes to servicing my vehicle.

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Google Jun 1, 2022

As always a very goog experience

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Google May 31, 2022

Great service department and employees!

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Facebook May 31, 2022

Everything that they have

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Google May 30, 2022

I have dealt with Rusty Wallace Honda for at least 15 years and I have nothing but good things to say about them. My experience has always been positive and the CRV is not only a dependable utility vehicle but also fun to drive.

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Google May 30, 2022

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Google May 29, 2022

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Google May 28, 2022

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Google May 28, 2022

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Google May 28, 2022

Excellent prompt service at a fair price.

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Google May 28, 2022

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Google May 28, 2022

I always feel well taken care of with Randy and Rusty Wallace Honda!

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Google May 28, 2022

Great service!

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Google May 28, 2022

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Google May 27, 2022

Prompt service, friendly and efficient service, but my loaner car was dirty on the inside.

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Google May 27, 2022

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Google May 26, 2022

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Google May 25, 2022

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Google May 25, 2022

Brad Ellis and the entire team really helped me get into a vehicle after a bad situation with another dealership. They were so kind and understanding. I highly recommend you going to them and working with Brad, he is a joy and will take care of you!

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Google May 25, 2022

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Google May 25, 2022

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Facebook May 25, 2022

Excellent service and knowledgeable service techs

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DealerRater Oct 29, 2021

Our salesman was Brian and he supplied excellent service for the purchase of our CRV

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DealerRater Oct 26, 2021

Anson Angley was very helpful in helping me purchase my car. He was very patient while I made up my mind, and even worked with my children while we worked out all the details Anson even helped get my trade in car from the other dealer

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DealerRater Oct 25, 2021

An amazing experience appreciate it a lot snd got a great car definitely recommend Corey and rusty wallace Honda

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