Nice and quick oil change
We had a great experience here. Michael and everyone else (Travis, Jimmy A. C., Shelby) we talked to were very friendly and were never pushy with us, which made us feel better about buying from them. We love our new HR-V! Recommend!
We brought our new-to-us Passport in for an inspection. Chris was extremely helpful. He explained the services, escorted us to the waiting area, reviewed all the work that was completed. Then he sat in our car with us and went over how it worked! Above and beyond service!
Great service. Friendly staff. Waiting area is cosy if you need to get work done or just relax; complimentary services are great too.
I had an oil change scheduled for 7:00 & I'm home, having a cup of coffee at 8:00. Luis (Guerrero) was his usual charming, happy self answering all my questions. Never had a bad experience here.
Very good, quick service.
Wendy Thomas did an amazing job assisting with service on my honda. Even got me a ride from my work back to the dealership. Ron gave me the ride he was great as well!
Randy is the best! Excellent customer service and made my experience wonderful!
Great experience. Lisa was super helpful and friendly. Will be back to ask for her specifically.
The dealership was very courteous and professional treating their customers with respect The dealership manager Chad greeted myself and others with a warm and friendly demeanor. I would highly recommend them.
Fantastic service just opened up they got me right in got me service and back on the road
Always very friendly and knowledgeable with any questions regarding my car.
Excellent service and polite staff love the experience
Searching for a car in a market where prices are inflated and supply is low is terrifying. I was never a fan of car shopping in a normal market. However I was in a position where I needed to begin looking. After dinner one night I decided to stop by Rusty Wallace on Callahan and that’s where I met Brian Metler. Brian was nice and kind and extremely knowledgeable and helpful. But the thing that struck me the most was that we had a human interaction. We talked about work and real estate (my career). I felt very comfortable with telling him my expectations for a car purchase. I have spent time learning in great detail about the process so I could purchase as an educated and informed buyer. What impressed me about Brian was he LISTENED. He listened to what I expected and wanted. So RARE in the car market!!! And as a woman, my experience has been getting talked over or down to or ignored while my husband is addressed. That was not the case at all with Brian. He exemplified professionalism and respect. I didn’t buy that day because the car I wanted wasn’t in stock. But a few days later, I texted Brian with the exact car I wanted, how much I was willing to pay, that I wasn’t trading a car in and I was going directly through my credit union. He got to work and got me almost to where I needed to be. Just a few dollars off but I was ok with that given the market. They gave a lot and I appreciate it! Brian advocated for ME, not his paycheck! A few hours later, I arrived at the dealership to get my car. In and out very quickly. No high pressure, no stress just get my new car. It took more time on the phone to get my insurance set up than it did to buy my new 2023 CRV. I am absolutely thrilled with my new car and with my experience as a whole. I highly recommend Brian Metler. He made car buying a WONDERFUL experience. And if you are a woman reading this, I especially recommend him to you. Do your research and due diligence and then go see Brian! Thanks Brian! 🥰
Everyone was very nice and super helpful. I’ll be getting my vehicle serviced here from now on
Todays service at Rusty Wallace Honda was very pleasant.
We unexpectedly had to purchase a new car and Brad Ellis at Rusty Wallace Honda made the experience quick and easy. He was patient, knowledgeable, and not pushy as we made a decision. His customer service was the reason we purchased from Rusty Wallace. Thanks Brad! I love my 2022 CRV!
I went in for my A1 maintenance service. Everyone was very friendly, especially Wendy. I was in and out in no time. Thanks again.
I just bought a car from here. From the time I clicked on the website until now, everything was AMAZING and no BS. Jim Raley was super cool and helpful. No one was pushy or forceful. I don’t have the best credit and they went above and beyond to help me get into the car that I wanted.
This place is top notch, the best car buying experience I have ever had. They were fair, quick and thorough. The vehicle was clean and spotless, new tires and a tank fill up as well. A very reputable dealership
You were all amazing to us, even though we were from out of state and didn't purchase from you. The complimentary items were much appreciated. My husband loved your chairs. He fell asleep, lucky he didn't snore. Thank you for a to notch job. Have a great rest of the year and enjoy the holidays ahead. We'll definitely be back if we are in the area.
I was a work in and no one made me feel like an inconvenience. They took such good care of me and my car in a timely manner.
Dealt with Ryan and he did a great job!
Luis was sweet and they got us in and out quickly.
Welcome to Rusty Wallace Honda Honda Dealer in Knoxville, TN
At Rusty Wallace Honda, we have a wide selection of vehicles for you to choose, from the newest models to quality certified pre-owned Hondas. We're also your one-stop shop for all things Honda, from genuine Honda parts to service you can count on.
Exciting New Models
Whatever you or your family needs, we have new Honda cars for sale that will work for you. Choose from family-friendly options like the Honda CR-V, with a comfortable ride, lots of storage, and thrifty fuel usage, or the exciting Honda Civic, with a sleek profile, cutting-edge tech, and fun-to-drive responsiveness.
Quality Used Vehicles
Get peace of mind and a great deal with HondaTrue Certified, Certified+, and Used vehicles at your local East Tennessee used car dealership. Our pre-owned cars, trucks, and SUVS have been carefully inspected and come with powertrain warranty, non-powertrain warranty, roadside assistance, and more. Our HondaTrue Used vehicles offer even deeper discounts and still come with 100-day/5,000 mile warranties!
Service You Can Count On
At Rusty Wallace Honda, our service center in Knoxville, TN offers exceptional savings and extraordinary service. We make sure your Honda always gets the care and attention it needs, whether it's an oil change or a collision repair, and we offer valuable service coupons in Knoxville, TN for key routine service needs.
At Rusty Wallace, we work as a team, and we've been serving the East Tennessee community for years. Contact your Honda dealership in Knoxville, TN today no matter what your Honda needs are.