I had the most amazing experience. The service was just absolutely amazing. I had the pleasure of dealing with Mr. David F. And Mr. Nick, and they were beyond helpful and fully transparent throughout the purchase of my new HR-V. They made sure I got a great interest rate, and a very affordable monthly payment as well. I was very new to this whole process given that it was my first car I’d be legally responsible for, and they took the time to explain every detail to me and made sure I was comfortable in my decisions. They also gave me complimentary snacks and drinks, which was a very sweet gesture. Thanks to those two gentlemen, and everyone else there who I spoke with, I will never be leaving the Honda family. I am so happy with my new car, and so so thankful. I will be recommending this dealership, and those two lovely gentlemen, to any and everyone I know. (: if you need a new car, they’re the place to go!

Amazing service department. Steve and Brandon were excellent taking great care of my car!!! Thank you both!!!!

I really like Rusty Wallace Honda. The advisors in the service department are fantastic and I enjoy being there for service. I was there today. I did notice after I got home that the price I paid for spark plugs was 3-4 times more than the advertised price at auto parts stores and maybe 5 times more than at Amazon. I’ll mention it to them next time I’m there. If there’s an error, I’m sure they’ll make it right. I’ve always been treated fairly there.

It’s been a couple of days since I went to pick up my 2022 Honda Civic, and I couldn’t be happier. I ordered my Civic to be built in June, and salesman Brad helped with each step to get me in to the perfect car for me. He made sure I felt understood and was very personable. He updated me along the way as my car was being built and shipped, and now it’s in my driveway!! Thank you so much for all of your help Brad :) highly recommend him and then Rusty Wallace Group.

Wendy was extremely helpful and friendly! I was a given a ride to work by Mike and he was very nice also. Very fast service. Definitely done in the time requested. Thank you!

Awesome staff that will do everything thing they can to help you get into the car you want or need. Big selection of vehicles for how today's market is. Anson in particular was one of the best car sales men I've dealt with, will definitely be doing business with them in the future. Highly recommend.

The service reps are always friendly and helpful. They explain fully what your car needs done and what it will cost. They are never pushy or try to pressure you into anything. I always feel well taken care of when I leave. The waiting area is also very nice.

The team at Callahan was very pleasant to work with. Lisa Wallace was my service rep and took great care of us. Definitely will exclusively use the Honda at Callahan from now on.

Service people are personable and knowledgeable about not just the mechanics of the vehicles, but also tips on operating them to maximize gas mileage,etc. I trust the recommendations they make for the service my vehicle needs!

Professional staff, comfortable waiting area including snacks, quality services

Great service and completed quickly!!

We purchased our 2021 Pilot from Bradley Ellis and couldn’t be more pleased. He was an excellent person to work with. Easy going, not pushy, and helped us find the car that best fit our family. Even stayed late so we could take our vehicle home that night. It was a great car buying experience.

Rusty Wallace Honda diagnosed my car’s AC issue and resolved it quickly. Everyone was very professional and helpful!

Ben was the rep who signed me in and was very pleasant. He came to waiting area to apologize for delay but said it shouldn't be much longer. He later came to check me out. A very pleasant young man.

Best Car Buying experience I have ever had ! Go see Alex Sutherland ..best car salesman around ..absolutely no pressure, straightforward and simply the best!!

Did a great job

Super friendly! No pressure at all. Complimentary snacks and drinks. This place is hard to beat service wise!

Professional staff and done at the time they promised me! I’ll be back!

A mechanical problem while traveling could have shut down the trip. On a Saturday with an already heavy schedule, Rusty Wallace Honda in Knoxville got us "out-of-towners" in and fixed up. Thank you Lisa, Ron, and the rest of service department staff for your understanding, kindness and terrific work.

Great service!!. Very thorough and transparent! Communicated how long it would take and made my stay comfortable.

Sydney Booth did outstanding in keeping me informed. And getting my car serviced in timely manner. Thanks !!

I took My new SUV into the service department today for it's first service at 5000 miles. Every one was so nice, the service department was super fast and everything completed was very professional.They did however charge me when they shouldn't have because I had a maintenance plan. I made one phone call back later in the day and everything was made right. Thank You Rusty Wallace Honda.

Rusty Wallace service was friendly and knowledgeable, and they went out of their way to help.

Awesome dealership they offer things like free popcorn and snacks for their customers at a quality level i have never experienced at any other dealership. They also had staff washing cars outside on the lot that were for sale. This is definitely a dealership i would highly recommend based on my two visits.

All around great experience. I am new to the area and I did not have good luck at another dealer so I drove 20 minutes past the closer dealer to Rusty Wallace and was glad I did. Everyone was super nice, they were quick to get my car in and have me back on the road. Even though they are over an hour from my house I will continue to use them for all my service on both of my Honda vehicles.