I had some warranty work done on my Honda Odyssey. Completely satisfied!

The service department was great! They got me in and out quickly! Everyone was super friendly as well.

The service people are always great here.

I just want to say that I am more than appreciative and grateful for the work that Steve Hager and his team put in for me to get my car. They went above and beyond to make sure that I was able to get the best financing possible. They have been amazing to work with! You definitely won’t go wrong by choosing this business for your next vehicle purchase!!

Polite, very friendly staff!

Wonderfful service and wonderful people. Randy Owens and Chad Campbell cannot be beat!!

Great customer service and I got me in a timely manner 👍

It is always a pleasure to make a maintenance visit with such friendly people. I told my son, David Long, to start using your services, as he was not happy with Auto Nation. Even though he lives in west Knoxville, he really likes your service team a lot better.

Great buying experience of a used vehicle, actually a Chevrolet. Between Michael, Jake, and Steve all was handled professionally and I left as if three new friends had been made. Would highly recommended for whatever might be on their lot.

Very pleased with the service at this dealership.

Always friendly, and when you’re the first one there, they’re fast!

Excellent service

It’s always a great experience at Rusty Wallace Honda!

Great job! Great advisor!

The service department (especially Steve Cox) was professional, speedy and helpful. It is a pleasure to do business with them.

Top notch service and sales. We bought our 2020 CRV there. We have always been well taken care off by their staff at every level

Had a great experience with Dustin! Thanks for taking good care of us!

Great service, very willing to help. Great experience.

Fast friendly and efficient

We did not know exactly what we wanted, but we knew it would be a SUV with good cargo room. We met Brett, a nice young gentleman. We told him what we were looking for. He explained the different models available. Once we decided to look at a Passport or Pilot. Brett took us to see the Passport first. He explained the three trim levels and the features of each. He demonstrated the use of many of the wide array of options. We took it out for a ride, and discussed the engine and handling. He was very knowledgeable and engaging. We then repeated the same with the Pilot. We decided we wanted the Passport or a Hyundai Santa Fe. Brett actually went to the Hyundai Dealership next door ( Same owners).and brought us a Santa Fe to examine and Drive. He did this despite the fact he does not get commission on Hyundai products. We decided to go with the Passport after comparing them side by side and Brett’s manager, Jake, sweetening the deal. We did all of the preliminary paperwork, but then had to return home. Brett was at all times accommodating and knowledgeable. Today, we finished the paperwork, and met with the Finance Manager. Brett insured that the vehicle was prepped properly. When a mat was missing, Brett apologized and immediately ordered one. We’ll pick it up Thursday. In all, I would highly recommend Rusty Wallace Honda. While the dealership looked fairly typical, it was the quality of the employees that made the dealership what it is. Shout out to Brett, Jake and Steve for a smooth and pleasant experience.

Scott was awesome, respectful, and kind

Awesome service

Professional service, knowledgeable about the vehicle, agreeable, friendly sales staff with no hard sale. Honda offered better than market interest rates.

Service was stellar. Honda’s new car maintenance is really confusing. Honda should explain it better. it is by time not miles for your free oil changes ! So if you come in to early even if your maintenance light comes on you have to pay. Bad job on the warranty explanation Honda for such a great company. Staff in the service Department at Rusty Wallace are excellent and great to work with. They took time and went through the 24000 service warranty with me.

I went in to the dealership, for my first oil change. The service department was very busy, but I am really pleased with service I received. Mr Booth was very professional and explained what they did to my 2023 Ridgeline. I was in and out in less time than ai was expecting.